Privacy Policy
Who We Are
The Not Quite Big Band (trading as NQBB) is a professional live music act based in the North West of England. We can be contacted at will@nqbb.co.uk or by calling 07583 416371.
This policy explains how we collect, use, and protect your personal data when you use our website at nqbb.co.uk or submit an enquiry to us.
What Data We Collect
When you submit an enquiry through one of our website forms, we may collect the following information:
- Full name
- Email address
- Phone number
- Company or organisation name (corporate enquiries)
- Event details including date, venue, and guest count
- Any information you include in your message
We do not collect any payment information through our website. We do not collect data from children under 16.
How We Use Your Data
We use the information you provide solely to:
- Respond to your enquiry
- Check availability for your event
- Provide you with a quote or information relevant to your enquiry
- Follow up on previous correspondence if appropriate
We will not use your data for unsolicited marketing without your explicit consent. We will never sell your data to third parties.
Lawful Basis for Processing
We process your personal data on the basis of legitimate interests - specifically, to respond to an enquiry you have chosen to send us. Where you have signed up to our mailing list, we process your data on the basis of your consent, which you may withdraw at any time.
Third Parties We Work With
To operate our website and process enquiries, your data may pass through the following trusted third-party services:
- Netlify - our website host and form processor. Forms submitted on our site are received and stored by Netlify. See Netlify's Privacy Policy.
- Zapier - used to route form submissions to our inbox. See Zapier's Privacy Policy.
- Mailchimp - used to manage our mailing list if you have opted in. See Mailchimp's Privacy Policy.
All third parties are required to handle your data in accordance with UK GDPR.
Data Retention
We will retain your enquiry data for up to 2 years following your last contact with us, after which it will be securely deleted. If a booking is confirmed, we may retain relevant details for up to 6 years for contractual and financial record-keeping purposes.
Cookies
Our website does not use tracking or advertising cookies. However, some embedded third-party content on our site (including YouTube videos, Instagram posts, and TikTok embeds) may set their own cookies when loaded. We recommend reviewing the cookie policies of those platforms if you have concerns.
We do not currently run website analytics. If this changes, we will update this policy accordingly.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify any inaccurate data we hold
- Erase your data (the "right to be forgotten")
- Restrict or object to our processing of your data
- Data portability - receive your data in a portable format
- Withdraw consent at any time where consent is the lawful basis
To exercise any of these rights, please contact us at will@nqbb.co.uk. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page will always reflect the most recent version. We encourage you to review it periodically.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
- Email: will@nqbb.co.uk
- Phone: 07583 416371